As we work simultaneously with several projects, it's crucial to have someone who leads each one and makes sure the goals are achieved.
A project manager supervises and coordinates all tasks and members of the team. They are ultimately responsible for production, coordination and communication with the client. They have to schedule meetings with the client to keep them informed about the status and progress of the project.
A project manager is responsible for:
Even though there is a hierarchy in the studio, we try to make it slightly vague. Everyone who is involved in a project is in contact, to an extent, with the client. Transparency and transversality are two of the key points of our approach.
Although the organisation of the project is the responsibility of the project manager, it’s very important that everyone involved takes part in managing the project. Responsibility is shared when tasks are marked as completed or notes are taken on all decisions so as not to lose any information. To coordinate the project and its tasks, we use Notion. Notion allows us to document, organise and monitor the work. On Notion we can see the roadmap and the tasks that must be completed, and also access all the information needed to carry out these tasks.
Once the lead designer has completed all the initial information of a project (stated previously) the designer will go ahead and document all those workspaces, tasks and meetings.
The start of a project happens during a kickoff meeting with the client’s team, the project manager and all mendesaltaren members who will be working on the project.
These meetings are led by the Lead Product Designer[CSR3] and minutes will always be taken, preferably by someone who isn’t leading the meeting. At the end of the minutes there must always be a conclusion and “next steps” section.
In the kickoff we always go over the following points:
As we work with weekly sprints, we usually share our progress with the client on a weekly basis. The regularity can vary depending on the client or the project’s needs. It’s very important to clearly define the aim of a meeting or presentation, as well as being direct and getting straight to the point once the meeting begins, so as to avoid the “design by committee” issue or waste our colleagues and stakeholders’ time.
Normally, after a quick check-in with the client, we will report on any feedback and quickly set the meeting in motion.
The actions to be taken for a project initiation are:
The project on Notion will be created once the proposal has been accepted. It will contain all the information that has been collected during the presale, meaning:
Once the project has started, the Lead Designer will be in charge of completing the rest of the information, as well as splitting up the roadmap and adding it to Key Tasks.